We aim to despatch your order within 2 days from receipt of your order. We will contact you within 24 hours of placing your order to assure you that it has been received. If for any reason an item is out of stock we will let you know so that you can either cancel your order or wait slightly longer for it to arrive.
Our postage and packing charges are listed below:
My priority is that your order reaches you safely so packaging is practical rather than pretty, and I recycle and reuse as much packaging as I can. So while I can't promise the box will be pretty, the contents will be!
We are happy to arrange overseas delivery. However, as costs vary so much depending on country and size and weight of parcels please contact us for a quote on overseas delivery
Customer satisfaction is very important to us. and we work hard to ensure you are happy with your purchase. However, if you are unhappy with your item or it is damaged, we will offer a refund (excluding delivery costs) or replacement, providing that you comply with our policy terms:
Lisa Valentine Home, Unit 3036, 356 Newport Road, Cardiff, CF23 9AE
If there is something you'd like which is showing out of stock, please contact us for up to date information .